Contact US Online Casinos

Whether you have a question about one of our reviews, spotted something that needs correcting, or want to share feedback on how we cover the US online casino space, we want to hear from you. This page explains the best way to reach us and what you can expect in return.

How to Contact Us

Email is the most direct route to our editorial team. We read every message that comes in and aim to reply within two working days. Giving us a clear subject line and a brief description of your enquiry helps us route it to the right person and get back to you faster.

Please write to us at [email protected]

We do not use automated replies as a first response. When you hear back, it will be from a real team member who has read what you sent.

What You Can Get in Touch About

We cover a wide range of topics — from free spins no deposit offers and welcome bonuses to licensing, payment methods and responsible gambling tools. Here are the most common reasons readers contact us:

Review questions — If you want to understand how we assessed a particular casino, what criteria we used, or why a site sits where it does in our rankings, ask us directly.
Accuracy and corrections — Online casino offers and terms change frequently. If you spot information that looks outdated or incorrect, please flag it. We take editorial accuracy seriously and will investigate promptly.
Content suggestions — Is there a topic, casino type or bonus format you would like us to cover in more depth? Reader input genuinely shapes the content we produce.
Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, mention it in your message and we will point you toward appropriate support services, including the National Problem Gambling Helpline (1-800-522-4700) and the resources available through the National Council on Problem Gambling at ncpgambling.org.
Partnership and commercial enquiries — If you represent a brand or organisation and want to explore working with us, introduce yourself and outline what you have in mind. We will respond to serious enquiries only.
Technical issues — Broken links, pages that are not loading correctly, or anything else that affects your experience on the site — let us know.

What Happens After You Write to Us

Every message is reviewed by a member of our team. Our standard response window is two working days. During periods of high volume it may take a little longer, but we always follow up — no enquiry is ignored.

For corrections and accuracy reports, we aim to investigate and, where needed, update the relevant page as quickly as possible. We do not quietly delete feedback; if a factual change is made as a result of a reader report, we note it in our review process.

A Few Things Worth Knowing About Our Editorial Approach

trucolors.co is an independent comparison site covering online casinos available to residents across the United States. Our reviews and rankings are based on research and verification — we do not accept payment to alter a casino's position in our listings. Some of the links on this site are affiliate links, meaning we may earn a commission if you sign up through them, but that commercial relationship does not influence editorial ratings or placement.

We cover social and sweepstakes casino platforms operating legally in the US, as well as sites available in states with regulated real-money online gambling. All platforms we list operate under applicable licences and oversight. Players must be at least 21 years of age (the standard legal gambling age across most US jurisdictions) and physically located in a state where the relevant platform is available.

If you have questions about how our comparison methodology works, or about the difference between sweepstakes coins, Gold Coins and redeemable Sweeps Coins as used by many of the sites we review, get in touch and we will explain in plain terms.

You may also find it useful to browse our coverage of non-GamStop casino options if you are researching alternatives outside standard US-regulated platforms.

Responsible Gambling — Always Available

Gambling should be a form of entertainment, not a source of financial stress. If you are finding it difficult to stay in control, or if play has stopped being enjoyable, please reach out to one of the following organisations:

National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
National Council on Problem Gambling: ncpgambling.org
Gamblers Anonymous: gamblersanonymous.org

Most licensed platforms also offer self-exclusion programmes, deposit limits and session time reminders directly within your account settings. We encourage all players to use these tools before they feel they need to.

We Are Glad You Stopped By

Feedback from readers is one of the most valuable inputs we have. It keeps our content honest, current and genuinely useful. Whether your message is a quick correction or a longer conversation about how we cover the US market, we look forward to hearing from you.